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GCC BOT (Build-Operate-Transfer)

Net2Source’s GCC BOT acts as a strategic extension of our operations, delivering scalable, innovation-driven solutions across IT, talent, analytics, and back-office support. Located in a cost-effective, talent-rich region, the GCC enhances productivity and supports digital transformation. Through our Build-Operate-Transfer (BOT) model, we help organizations establish and scale dedicated operations with minimal risk—building and managing the setup until it’s ready for seamless transfer.

Case Study

We Keep It Simple

Custom-Built for Long-Term Growth

A tech-driven enterprise aimed to scale operations and access talent while lowering costs. Net2Source introduced its GCC BOT model - a structured approach that lets the client build a functional offshore center with a clear path to ownership and scalability.

 

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Talent Shortage, High Operating Costs

The client faced rising labor costs, limited access to niche skills, and dependency on third-party vendors. Their internal teams lacked the capacity to scale efficiently. They needed a strategic, low-risk model that would allow them to build capabilities while maintaining full control and future ownership.

Phased Execution with Full Support

Net2Source initiated the BOT model by building a dedicated GCC, hiring and managing talent across IT, analytics, and operations. During the operating phase, Net2Source ensured compliance, streamlined performance, and optimized workflows. After stabilization, the center was seamlessly transferred to the client, ensuring complete control and operational continuity.

 

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Self-Sustained Growth Engine

The BOT-based GCC enabled rapid team ramp-up and cut operating costs by 40%. The client moved to full ownership without disruption. With a skilled workforce and scalable infrastructure, they achieved faster innovation, better alignment, and a sustainable model for long-term global expansion.

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YOU MAY NEED TO KNOW

Frequently Asked Questions

What is a Global Capability Center (GCC)?

A GCC is an offshore unit established by a company to deliver a range of business services, including IT, finance, HR, and more, acting as an integral part of the global enterprise.

What is the Build-Operate-Transfer (BOT) model in GCC services?

The BOT model involves setting up a dedicated Global Capability Center (GCC), operating it on your behalf, and eventually transferring full ownership to you. It’s a strategic way to build offshore capabilities with reduced risk and faster time-to-value.

How is a GCC different from outsourcing?

Unlike outsourcing, where services are handled by third-party vendors, a GCC is fully owned and operated by the parent company, ensuring more control, alignment, and IP protection.

What functions can be handled by a GCC?

GCCs can support various functions such as software development, data analytics, customer support, finance & accounting, procurement, legal services, and R&D.

Where are GCCs typically located?

GCCs are often set up in talent-rich, cost-effective countries like India, the Philippines, Poland, and Mexico, depending on business needs and regional expertise.

What are the key benefits of setting up a GCC?

Key benefits include access to skilled talent, cost savings, enhanced control, operational scalability, business continuity, and accelerated innovation.

How long does it take to set up a GCC?

Timelines vary based on scope and scale, but with the right partner, a fully operational GCC can often be set up within 3 to 6 months.

Is a GCC suitable for small or mid-sized companies?

Yes. With models like "GCC-as-a-Service," even smaller companies can leverage the benefits of a GCC without heavy upfront investment.

What are the benefits of using a BOT model for setting up a GCC?

BOT offers cost efficiency, operational control, faster scalability, and reduced risk. It allows companies to test and refine operations before taking full ownership.

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